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Billing Information

2024 Billing CalendarRLECWD Discontinuation of Water Service for Non-Payment Policy2024 Service Charges Effective 7-01-2024 

07/20/2024 – 09/20/2024 Billing Period

Bills will be mailed no later than September 30, 2024 for the period of 07/20/2024 to 09/20/2024 and will have fees accessed if paid after October 22, 2024** Late fee of $6.00 will be applied to all outstanding bills on October 23, 2024  (22+ days after bill went out).   **Payment arrangements can be made at the District Office or the form can be found on the District’s website under Customer Center. Payment arrangements must be made at least one day before payment is due. The District’s office hours are Monday thru Friday, 7:00am to 4:00pm.  Payments can be made online, in person, via postal service, and at the District Office’s night depository slot located next to main office door. Reminder, the District Office does Not Accept Cash. Thank you.

Payment Options

  • ACH Payments –  prearranged scheduled withdrawal from your financial institutions checking or savings account.
    • To sign up for this service complete the ACH Application and mail or drop off at the RLECWD District office or email to questions@rlecwd.com.
  • Recurring Credit/Debit Card payments – (contact the District Customer Service Team for more information at (916) 991-1000.) Please login into your account under “Pay My Bill” to update credit card information. Convenience fees will apply.
  • In Person –
    • Visa, MasterCard or Discover
    • Check, Money Order, and Cashier’s Check
    • No Cash is Accepted at the District Office.
  •  Payment Arrangement Form – If you are experiencing a financial hardship, the PAYMENT ARRANGEMENT FORM allows you to make an arrangement to pay our bill on a future date with no penalties
ACH ApplicationPayment Arrangement Form

Customer Appeals-

  • Customer Appeal of Charges Form – Customers who are disputing charges will need to complete the Customer Appeal of Charges Form , if you wish to appeal to the Board of Directors.  Note: If your water service is already disconnected, this form will NOT restore service. 
  • www.doxo.com is not an official third party payment services provider of the RLECWD.
Customer Appeal of Changes Form