Billing Information
09/20/2024 – 11/20/2024 Billing Period
Bills will be mailed no later than November 27, 2024 for the period of 09/20/2024 to 11/20/2024 and will have fees accessed if paid after December 26, 2024** Late fee of $6.00 will be applied to all outstanding bills on December 27, 2024 (22+ days after bill went out). **Payment arrangements can be made at the District Office or the form can be found on the District’s website under Customer Center. Payment arrangements must be made at least one day before payment is due. The District’s office hours are Monday thru Friday, 7:00am to 4:00pm. Payments can be made online, in person, via postal service, and at the District Office’s night depository slot located next to main office door. Reminder, the District Office does Not Accept Cash. Thank you.
Payment Options
- ACH Payments – prearranged scheduled withdrawal from your financial institutions checking or savings account.
- To sign up for this service complete the ACH Application and mail or drop off at the RLECWD District office or email to questions@rlecwd.com.
- Recurring Credit/Debit Card payments – (contact the District Customer Service Team for more information at (916) 991-1000.) Please login into your account under “Pay My Bill” to update credit card information. Convenience fees will apply.
- In Person –
- Visa, MasterCard or Discover
- Check, Money Order, and Cashier’s Check
- No Cash is Accepted at the District Office.
- Payment Arrangement Form – If you are experiencing a financial hardship, the PAYMENT ARRANGEMENT FORM allows you to make an arrangement to pay our bill on a future date with no penalties
Customer Appeals-
- Customer Appeal of Charges Form – Customers who are disputing charges will need to complete the Customer Appeal of Charges Form , if you wish to appeal to the Board of Directors. Note: If your water service is already disconnected, this form will NOT restore service.
- www.doxo.com is not an official third party payment services provider of the RLECWD.